MEDIATING ROLE OF EMPLOYEE EMPOWERMENT IN THE RELATIONSHIP BETWEEN HRM PRACTICES AND EMPLOYEE JOB SATISFACTION

Authors

  • Mazriza binti Osman Institute of Advanced Studies (IAS), Universiti Malaya, Kuala Lumpur
  • Muhammad Faizal bin A. Ghani Department of Educational Management, Planning and Policy, Faculty of Education, Universiti Malaya, Kuala Lumpur
  • Haris bin Abd Wahab Department of Social Administration and Justice, Faculty of Arts and Social Sciences, Universiti Malaya, Kuala Lumpur
  • Faisol Elham College of Business, Universiti Utara Malaysia, Sintok, Kedah

Keywords:

Human Resource Management (HRM), Employee Empowerment, Employees Job Satisfaction, Telekom Malaysia (TM)

Abstract

This research intends to strengthen the importance of Employee Empowerment as a mediator variable between HRM Practices and Employee Job Satisfaction in Telekom Malaysia. The respondents involved were 313 employees via a questionnaire. This research used Structural Equation Modelling in SPSS-AMOS to measure inter-relationship between constructs. The results recorded HRM practices has a positive and significant influence on employee empowerment and employee empowerment has significant influence on employee job satisfaction. Interestingly, this research found employee empowerment fully mediates the relationship among HRM practices and employee job satisfaction. The results highlighted the importance of employee empowerment in enhancing employee job satisfaction.

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Published

2023-07-06

How to Cite

Mazriza binti Osman, Muhammad Faizal bin A. Ghani, Haris bin Abd Wahab, & Faisol Elham. (2023). MEDIATING ROLE OF EMPLOYEE EMPOWERMENT IN THE RELATIONSHIP BETWEEN HRM PRACTICES AND EMPLOYEE JOB SATISFACTION. MOJEM: Malaysian Online Journal of Educational Management, 11(3), 63–77. Retrieved from https://mojem.um.edu.my/index.php/MOJEM/article/view/44988

Issue

Vol. 11 No. 3: July 2023

Section

Articles