QUALITY MANAGEMENT PRACTICES WITHIN HIGHER EDUCATION INSTITUTIONS (HEIs) IN THE PROVINCE OF ORIENTAL MINDORO

Abstract

This study identified the quality management practices within HEIs concerning instruction and curriculum, research, extension and linkages, and management of resources of middle-level managers in the province of Oriental Mindoro. This study is descriptive research utilizing a mixed-method research design through the Delphi Technique with three stages: (1) Delphi Stage 1 (Content Analysis), (2) Delphi Stage 2 (Consensus Building), and (3) Delphi Stage 3 (Final Stage: Reconsideration). The population for the study includes 12 middle-level managers or experts in key result areas and quality assurance, which were drawn through a purposive sampling technique. Results showed that continuous improvement through regular curriculum assessments and revisions is a priority for HEIs to maintain compliance with industry requirements and improve the quality of instruction. They strongly emphasize faculty members' continuous professional development and encourage research by giving money for conference attendance, team projects, and research supplies. HEIs support transdisciplinary research with outside partners and promote innovation. Extension tactics use relationships with government agencies, businesses, educational institutions and community development projects to address social needs. Transparency, equitable financial distribution, improving infrastructure, and advancing sustainability are the main goals of resource management. A quality management framework may be developed for HEIs that includes strategies to align programs, standards, and processes to ensure consistent and effective quality management practices.